Shipping policy

We are committed to delivering your orders promptly and efficiently. Please review our shipping policy for more information on delivery times, shipping costs, and other important details.

Shipping Methods and Costs
We offer Australia Post services for all orders within Australia. Shipping costs are calculated based on the weight and dimensions of your order, as well as the delivery location. The exact shipping cost will be displayed at checkout.

Delivery Timeframes
East Coast Metro: 1-3 business days
Most Other Areas:  3-7 business days

Please note that these delivery timeframes are estimates and may vary based on your location and the time of year. 

Order Processing
Orders are processed within 2-3 business days. You will receive a confirmation email with tracking information once your order has been dispatched.

Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment. You can monitor the status of your delivery through the courier's website.

Delivery Issues
If there are any issues with your delivery, such as delays or lost packages, please contact our customer service team at hello@rahund.com.au for assistance. We will work with the courier to resolve any problems as quickly as possible.

Shipping Address
Please ensure that your shipping address is complete and accurate to avoid any delays. We are not responsible for orders shipped to incorrect or incomplete addresses.

Shipping Restrictions
We currently ship only within Australia. If you have any special shipping requests or need further assistance, please contact our customer service team.

Thank you for shopping with us. We appreciate your business and strive to provide you with the best possible service.